Confirm the current pathway
Consumer Affairs Victoria says parties who cannot agree can apply to Rental Dispute Resolution Victoria for help. If the dispute remains unresolved, it may proceed to VCAT. Check whether your matter should begin with RDRV and which current form applies.
Match evidence to each item
Create a short list of the disputed amounts or conditions. For each item, attach the relevant starting report entry, earlier photograph, later photograph and correspondence. Avoid sending a large unsorted image set.
Keep dates and source files
Keep original photographs, the exported report, the tenancy agreement, condition report and messages. Label any annotation or summary as your own rather than altering a source document.
Get procedural or legal help
VCAT and RDRV publish current procedural information. For advice about your rights, evidence or strategy, use a qualified legal service or renter support service. BondProof does not provide legal representation.
Official sources
Rules and processes can change. Check the authority that applies to your rental before acting.
Continue with a focused guide
Build your record one room at a time.
Photograph, add a short note and continue when you are ready.
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