Start with the current RDRV pathway
VCAT states that applications about bond, compensation, repairs and excessive rent must be made to Rental Dispute Resolution Victoria through myRDRV. RDRV tries to resolve the dispute first. If agreement is not reached, it can help with the next step, including asking VCAT for a decision where necessary.
Consumer Affairs Victoria says rental providers will have to notify the renter in advance when making an end-of-agreement bond claim and provide evidence supporting the claim. Check the official change notice when your claim is made.
Match evidence to each item
Create a short list of the disputed amounts or conditions. For each item, attach the relevant starting report entry, earlier photograph, later photograph and correspondence. Avoid sending a large unsorted image set.
Keep dates and source files
Keep original photographs, the exported report, the tenancy agreement, condition report and messages. Label any annotation or summary as your own rather than altering a source document.
Get procedural or legal help
VCAT and RDRV publish current procedural information. For advice about your rights, evidence or strategy, use a qualified legal service or renter support service. BondProof does not provide legal representation.
Official sources for Victoria
These sources were checked on 22 September 2026. Processes can change, so open the current authority page before acting.
Continue with the right guide
Build your record one room at a time.
Photograph, add a short factual note and keep the original files.
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