New Zealand

Keep the inspection report at the centre of the record.

Tenancy Services recommends a joint initial inspection, photographs, a signed report and a copy for both landlord and tenant.

Reviewed 10 September 2026New Zealand-specific overview

Create the starting record

The residential tenancy agreement template includes a property inspection report. Tenancy Services says both parties should sign, date and keep a copy. Photographs can help show the condition at the start.

Keep bond details current

Tenancy Services holds lodged bonds and provides Bond Hub for online bond transactions and contact details. Use the official service to confirm the bond record rather than relying on an app-generated PDF.

If a condition issue appears

Tell the other party promptly and use the appropriate repair or notice process. Add later photographs to a new dated record; do not change the original starting record to make it appear that the detail was captured earlier.

If the issue is unresolved

Tenancy Services describes a pathway that can include self-resolution, FastTrack Resolution, mediation and the Tenancy Tribunal. Select the step that fits the matter and check the current application requirements.

Official sources

Rules and processes can change. Check the authority that applies to your rental before acting.

Continue with a focused guide

Build your record one room at a time.

Photograph, add a short note and continue when you are ready.

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