Australia, state by state
Rental bond refunds and disputes across Australia.
There is no single Australian bond-refund process. Choose the state or territory where the rental is located. The authority, notice periods and dispute pathway differ.
Choose the correct bond process
Do not use VCAT rules for Adelaide, Sydney, Brisbane or another jurisdiction.
Victoria's VCAT page is only for Victoria. BondProof now separates bond-refund guidance for every Australian state and territory so a search result can lead to the correct local process.
Rental Bonds Online
14-day claim response pathway, with NCAT for unresolved residential bond disputes.
Open the local guideVICRTBA, RDRV and VCAT
Victoria has its own bond and dispute pathway. Do not apply it to another state.
Open the local guideQLDRTA bond refund
14-day Notice of Claim, RTA dispute resolution and QCAT if unresolved.
Open the local guideWACommissioner determination
The 2026 process can refer disputed bond release applications to the Commissioner.
Open the local guideSARBO and SACAT
South Australia uses Residential Bonds Online, negotiation and SACAT escalation.
Open the local guideTASMyBond
Claims, responses and dispute evidence are managed through MyBond.
Open the local guideACTACT Rental Bonds and ACAT
A disputed refund can be referred from Rental Bonds to ACAT.
Open the local guideNTSecurity deposit and NTCAT
The NT uses its own security-deposit return rules and NTCAT pathway.
Open the local guideWhat to keep before a claim
Make the record easy to compare, not just large.
Keep the official condition document, original photos, a separate move-out record, claim documents and written communications. Match each photo or invoice to the room or deduction it relates to.
A record is useful when someone else can follow it
Build the condition record room by room.
BondProof supports the official process. It does not replace a state authority, tribunal, required form or legal advice.