Current local process
An owner or agent must generally start a MyBond claim within three working days after the keys are returned. A tenant can start a claim if that does not happen or no timing is given.
- Check the MyBond claimReview each amount and the reason given for it.
- Approve or dispute in timeA tenant is instructed to approve or dispute an owner or agent claim within the stated MyBond timeframe.
- Upload the evidence to the disputeMyBond is the channel for lodging material supporting or opposing the bond claim.
- Read the determination carefullyThe Commissioner decides how the bond is paid. A party who disagrees can use the published appeal process through the Magistrates Court.
Keep evidence tied to each disputed item
A long camera roll is harder to use than a record that shows where each image belongs and what amount or issue it relates to. Keep original files as well as any PDF summary you create.
- lease and ingoing/outgoing condition reports
- room-by-room photos
- rental ledger or payment records
- business invoices for repair or cleaning claims
- written reasons explaining why a claim is disputed
A photo or PDF does not guarantee an outcome. The relevant authority or tribunal decides what evidence means in the particular matter.
The starting condition record still matters
Bond disputes often make more sense when the move-out condition can be compared with the documented starting condition. Use the local condition-report guide before relying on another jurisdiction's terminology.
Official sources for Tasmania
Checked on 2 October 2026. Administrative steps and forms can change, so open the current authority page before acting.
Questions renters ask
Does BondProof replace the official bond refund process?
No. Use the official service, forms, notices and tribunal process. BondProof organises a separate photo and PDF record.
Should I edit my old move-in record when I move out?
No. Keep the starting record intact and create a separate later record so the dates and differences remain clear.
Room by room, not buried in a camera roll
Keep the condition record readable before a dispute starts.
BondProof creates organised rental PDFs from photos and notes. Android in Australia, New Zealand and the United Kingdom.
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